Terms & Conditions
The Urban Shave Barber Shop · Last updated 26 September 2026
These terms cover booking an appointment on this website and the text messages that go with it. The Urban Shave is a barber shop at 1045 E 9th St, Lockport, IL 60441, operating as a registered assumed name of Frosted Fades, Inc.
Booking an appointment
Booking is free and there is nothing to pay on this website. You pay for your service at the shop when you come in. Prices shown are the shop's standard prices and may change; the price you are charged is the price on the board on the day.
Times are held for you but we cannot guarantee an exact start — a cut ahead of you can run long. If you are running late, call the shop.
Changing or cancelling
When you book, you get a link to your own booking — on screen, and in your confirmation text if you chose to get texts — where you can change the time or cancel it yourself. There is no cancellation fee. Repeated no-shows may mean we ask you to call the shop to book instead.
Text messages
Texts are optional. If you tick the box on the booking form, or agree when the shop books for you, you agree to receive text messages from The Urban Shave about your appointments. These are service messages, not marketing. You can book without agreeing.
- What you will get: a booking confirmation, a reminder on the day of your appointment, a message if the shop moves or cancels your appointment, and a thank-you after your visit with a link to leave us a Google review.
- How often: message frequency varies — usually two to three messages per appointment.
- Cost: we do not charge for messages, but message and data rates may apply from your own mobile carrier.
- Carriers: mobile carriers are not liable for delayed or undelivered messages.
Stopping messages
Reply STOP to any message from us to stop all further texts. You will receive one confirmation that you have been unsubscribed, and nothing after that.
Reply HELP for help, or call the shop on (815) 905-3979.
Opting out does not stop you booking. It only means we will not text you, so keep the link to your booking that is shown on screen when you book.
Supported carriers
Messages are supported on major U.S. carriers. Delivery is not guaranteed on every network or in every location, and is outside our control once a message has been sent.
Your information
How we handle your details, including the promise that we never share mobile numbers for marketing, is set out in our Privacy Policy.
Contact us
The Urban Shave Barber Shop, 1045 E 9th St, Lockport, IL 60441
(815) 905-3979